Podcast

Aug 21, 2025

Roetzel HealthLaw HotSpot: TCPA Compliance in Health Care: Avoiding Costly Mistakes

In this episode of HealthLaw HotSpot, host Ericka Adler is joined by Roetzel shareholder Marc Kallish to unpack the hidden legal risks health care professionals face under the Telephone Consumer Protection Act (TCPA). They explore how common communication methods like texts, emails, and calls can trigger costly violations, even when used with good intentions. The episode covers what the TCPA is and how it applies to health care communications, the importance of patient consent and opt-out mechanisms, what qualifies as a “health care exemption” under the law, real-world examples of class action lawsuits and how they escalate, and why insurance often doesn’t cover TCPA violations.

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